This privacy policy sets out how Smiths Chartered Surveyors uses and protects any information that you provide to us.
Smiths Chartered Surveyors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with current data protection law.
Data Collection
We may collect the following information: –
- Name, title, marital status and job title;
- Contact information including address, email address, billing address and phone number
- Financial data including bank details
- Transaction data including details of payments to and from us;
- Demographic information such as postcode, preferences and interests;
- Marketing and communication including preferences in the way you receive marketing from us
We do not collect any special categories of data (race, ethnicity, religion, sexual orientation, political opinions or information about your health).
We do use 3rd party providers to perform credit checks and Anti-money laundering checks.
Use and Disclosure of Personal Data
We will only use or disclose your personal data when the law allows us to. This includes the following: –
- For our internal record keeping.
- To improve our products and services.
- Where we enter into contracts with you or on your behalf.
- Where we have your specific consent, i.e. if you ask for our property alerts.
- To comply with a legal or regulatory obligation.
- We may use the information to customise the website according to your interests.
- When we need to send personal data to insurers or other professional bodies to adhere with their legal and regulatory obligations.
Children’s Privacy
Our Services do not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes in your personal Data
It is important that we have accurate and up to date details – please keep us informed if your personal data changes during your relationship with us.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including the need to satisfy any legal, accounting or reporting requirements.
- How we use cookies
Our cookie policy explains how we use cookies, with the option to disable/enable them
- Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information and decide not to provide it to us. However, should we not be able to conduct the business or service you asked for due to lack of provision of the data, we will have to cancel the service or contract you have with us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. A fee is not normally due. If you would like a copy of the information held on you please write to Smiths Chartered Surveyors, 14 Regent Street, Barnsley, S70 2HG.
You have a right to complain to the Information Commissioners Office (ICO) if you think there is a problem with the way we are handling your data. They can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (telephone 0303 123 1113).